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Terms and Conditions

As a company totally committed to complete customer satisfaction, we pride ourselves on our enviable reputation for quality and service. In the unlikely event that you are not totally satisfied with any goods purchashed , please inform us within 7 days, starting on the day after the goods are delivered to you in writing.

If the product is faulty in any way we will happily exchange the product for you. Any ex-display show stock that has been taken or delivered from an event is sold as seen.

No liability can be held against SGF once the stock is collected or delivered from an event.

In treating your furniture, we don’t recommend any type of varnish or creosote. All products made by SGF do require good maintenance and protection to extend it’s lifespan. We recommend that you use a quality woodstain stain preservative with colour of your choice. We recommend that you do a ‘test stain’ underneath first, we do not accept any responsibility for any product that has been spoiled due to staining. If unsure which treatment is best suited for your product, please contact us and we will be happy to give you advice or consult with you local DIY store before purchasing any treatment product.

Any product made of timber may be prone to small amounts of movement due to changes in weather conditions. This may result in small cracks or slight shrinkage, which is perfectly natural, and of no detriment to the furniture. Following the above advice and your furniture will be like brand new for many years.